TP370: IBM SCCDesk 7.5 Configuration, Change and Release Management Fund.
DURATION: 3 days
SCHEDULED DATES: TBD – Contact Us for more Information
This course introduces the functions in IBM SmartCloud Control Desk V7.5 that support the ITIL-based processes for Configuration, Change, and Release Management. In addition, the logical data model and hierarchies used to store and manage Configuration Items are discussed.
This intermediate course is for IBM SmartCloud Control Desk Configuration, Change, and Release management practitioners responsible for administering, managing, or tailoring the solution.